Conditioned Air Fort Myers Claim this business
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Conditioned Air Fort Myers is a general contractor located in Fort Myers. Rated 4.8 stars from 2397 Google reviews.
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- Address14550 Global Pkwy, Fort Myers, FL 33913, USA, Fort Myers 33912
- Phone(239) 686-0168
- Websiteconditionedair.com/
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Reviews
Unfortunately, my experience with Conditioned Air has been very disappointing. A service technician employed by the company damaged the entrance gate at the gated community I manage. The incident was reported to the company the same day it occurred, and photo documentation was provided to clearly verify what happened. Once the repairs were completed, an invoice for approximately $200 was submitted for reimbursement. Despite multiple follow-up emails over the course of nearly two months, the matter remained unresolved. Rather than promptly reimbursing the Association for the damage caused by its employee, the company ultimately responded that it would submit the matter to its insurance carrier for review and asked that the Association's Insurance Carrier reach out to them. Needless to say, the Association is not filing an insurance claim over a $200.00 repair. After acknowledging that, the company stood firm and repeated the same information in a follow up email. The cost of the repair was minimal, yet obtaining a response and seeking reimbursement became an unnecessarily lengthy and frustrating process. Businesses should be willing to take responsibility when their employees damage to a property and resolve such matters promptly and professionally. Based on my experience with the company's handling of this situation—not the quality of its HVAC services—I can only give one star.
We have a maintenance plan setup with Conditioned Air and have routine maintenance done twice a year. The technicians are very knowledgeable and thorough. The recent visit we had Justin Whitney who was friendly and patient with our two dachshunds who desperately wanted to help.
Outstanding service! Dustin was punctual, professional, and had my A/C issue diagnosed and fixed in minutes. His communication was excellent, and he made the entire process quick and stress-free. It’s clear he knows what he’s doing and genuinely cares about his customers. If you need HVAC service, I highly recommend asking for Dustin. You won’t be disappointed!
Richard came for PMA on Tuesday, February 17th. Our HVAC system is three years old and we have never had a problem with it. He installed a new thermostat and didn’t tell us or about the placement which requires us to fill a screw hole and repaint beside the thermostat. Next day the AC would not go on and we had to call for a further service call on the 18th. Duane came and showed us that the lines were plugged causing a water overflow, the system shutdown and a stain on our floor. He flushed the lines and the unit is now working. What compensation should I seek?
I had such a great experience with the AC technician who came out to help us. They were punctual, friendly, and really knew their stuff. They diagnosed the issue quickly, explained everything clearly, and had the AC up and running in no time. The house is cool again, and I’m so grateful. I’d absolutely recommend them to anyone needing AC repairs!