Patriot Pool & Spa Formerly (Magnolia Pool and Spa) Claim this business

Lee Coverton Google

a month ago

Gabby does the best job of anyone who has ever cleaned our pool. Very consistent and thorough in cleaning our pool. She is the best!

Paulon Google

a month ago

Gabby provides excellent service and is very dependable. She cares about the service she provides and has earned our full trust over the years. We're happy to have her look after our property!!

Scott Poyseron Google

6 months ago

I’ve been with Patriot Pool & Spa for over two years and, until recently, the service was acceptable. Unfortunately, during a routine filter cleaning, their technician cross-threaded the top of my filter housing. This caused the housing to seize and become impossible to remove. A repair specialist later confirmed the issue and stated the only solution was to replace the entire filter housing. Patriot quoted over $1,000 for the part and $250 for installation. After researching, I found the exact same OEM part online for around $500. I contacted Patriot to see if they would take responsibility for the damage or at least meet me halfway, given that the issue was caused during their service. The only concession offered was a 10% discount off their already inflated pricing, which I found disappointing and unreasonable. After two years as a loyal customer, I expected accountability from the company. I understand that accidents happen, but how a company responds to those situations says everything about its values and commitment to its customers.

Dick Ciminoon Google

a year ago

Since we contracted with Magnolia pools, our pool has never looked better; And we have lived in our home for 18 years. The service is very dependable and timely each week with email notifications when the service is completed.

Jeff Fannonon Google

4 years ago

Magnolia constructed pool and serviced when we closed last May on our vacation home. Had a good experience until they lost their tech in late Jan 2022. We just arrived in town last week to a green pool with algae. No call from them. Filters had not been cleaned, no chlorine, broken pressure gauge, etc .. Wanted to charge us for their issues. Did not even show up second day to treat after we agreed to pay for treatment. Refuses now to pay for damage caused. They also do not believe they are wrong (even if your cameras and photos prove otherwise). Highly suggest you find different company.